WebAfrica’s Service Is a Complete Disaster – Beware Before You Sign Up!

🚨 WARNING TO ANYONE THINKING OF SIGNING UP WITH WEBAFRICA 🚨

I have had the most frustrating and disappointing experience with WebAfrica. For over three weeks, I’ve been struggling with a faulty connection that has never worked. I’ve spoken to more than seven different agents and had three technicians come to my home and still, nothing has been fixed.

In all this time, I’ve been paying for a service I couldn’t even use. My Wi-Fi has been completely down, meaning I haven’t been able to work, and my kids haven’t been able to do their homework or even watch TV, since it’s a smart TV that relies on Wi-Fi.

After all this frustration, WebAfrica now has the audacity to tell me I must pay a R1,000 cancellation fee and other additional charges for a service that never worked from day one! This is absolutely unacceptable and feels like exploitation.

I will not be paying any cancellation or billing fees. WebAfrica has wasted my time, provided no service, and continues to treat paying customers unfairly. I am sharing my experience publicly because people deserve to know how terrible their customer service truly is.

Do better, WebAfrica. This has been one of the worst service experiences I’ve ever had.