Webafrica's Pathetic Service

I'm unable to use my WiFi due to an error, which I have tried to report via their WhatsApp number. I've been trying to obtain assistance for two days now with NO SUCCESS. In desperation I called them on their sales line *** and selected the option to obtain a new service and when I finally got to talk to a human being, they took my number and said a service agent will contact me. Eight hours later ..... NO CALL & STILL NO SERVICE. Based on a little research, I can get the exact same service for R 759 that I'm paying R 1 300 for at Webafrica. Pathetic Service + Cheaper Option = Service Cancellation and New Service Provider. Incidentally based on the comments on Webafrica's Facebook page, I am one of many, many customers complaining about the same thing. Yet it seems Webafrica feels 'tikkel tokkel'.