iI
ivanisawesome I
1 reviews | Active since Jul 2017
15 Sept 2026, 10:15
Webafrica’s internet service is reliable and delivers exactly what it promises
Webafrica’s internet service is reliable and delivers exactly what it promises. Unfortunately, their chat support is slow, clunky and frustrating. That said, once I got through to someone on a call, the experience was night and day. Se**** was incredibly helpful and found an out-the-box solution I really appreciated. Great internet and excellent human support but the chat system just badly needs work.
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Webafrica's replyOfficial
15 Sept 2026, 10:25Hi Ivan,
It’s great to hear that you’ve found Webafrica’s internet service reliable and that it delivers on what you expect. We also understand the frustration caused by a slow and clunky chat experience, particularly when you need assistance quickly.
It’s great to hear that you’ve found Webafrica’s internet service reliable and that it delivers on what you expect. We also understand the frustration caused by a slow and clunky chat experience, particularly when you need assistance quickly.
We’re glad that once you connected with our team by phone, you received a much more helpful experience and that Se**** was able to find a solution that worked for you. We appreciate you highlighting both what’s working well and where there’s room for improvement.
Warm regards,
Webafrica Crew.
Webafrica Crew.
Webafrica's reply15 Sept 2026, 10:25
Official
Hi Ivan,
It’s great to hear that you’ve found Webafrica’s internet service reliable and that it delivers on what you expect. We also understand the frustration caused by a slow and clunky chat experience, particularly when you need assistance quickly.
It’s great to hear that you’ve found Webafrica’s internet service reliable and that it delivers on what you expect. We also understand the frustration caused by a slow and clunky chat experience, particularly when you need assistance quickly.
We’re glad that once you connected with our team by phone, you received a much more helpful experience and that Se**** was able to find a solution that worked for you. We appreciate you highlighting both what’s working well and where there’s room for improvement.
Warm regards,
Webafrica Crew.
Webafrica Crew.