WebAfrican is full of Bull@#$@

If I were allowed, it would not even be one star. My order was placed on 28/11/2025 14:45

1. Up to date, No installion has been done. 2. Up to date, No Activation has been done. 3. After A long pointless conversation failed to reach any agreement on the promised terms reflected on the advertised website of WebAfrica. 4. During my conversation with the WebAfrica's agent, I asked if I will get a contract before any order is finalized, because I don't want to find out after the finalization of my order about things that I don't like. Her answer was, "I will send it by email as soon as we have finished talking". I'm still waiting. With the last conversation with Clinton, I was informed that I should go to the website's "Legal Link" and will find it there. 5. During my conversation with the same WebAfrica's agent, one of my questions was very clear if WebAfrica's Fiber also has a Fair Use Policy where the speed is reduced when a certain amount of downloading limit is reached. The answer was "NO, WebAfrica doesn't have it". Now I have to read in the Terms and Conditions that this is indeed the case. Another lie and diapointment in service delivery. 6. I was sceduled for an appoint to get clarity on some of my concerns pointed out in a chat with an agent. I set my sceduled work activities and appointments aside for this, and then it was cancelled on their side 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

I demanded that my order be canceled with immediate effect due to extremely poor service, lies given by agents, and the empty promises reflected on your website. I expect that costs recovered from my account will be refunded immediately and that they will bear the costs due to the misleading information and poor service. I was hoping to get the same quick refund and feedback as happened when WebAfrica was able to recover R249 from my account within 24 hours. This was the only fast and reliable service that only they benefited from. Also that any further necessary services to deal with this unpleasant matter will be free of charge to me. By far the most poor service even before it began.