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Abigale M

1 reviews | Active since Jun 2013

19 Nov 2024, 14:39

#WEBAFRICAISTHEWORST!!!!!!!!!!!

Webafrica is the worst company - their support is non-existent and the internet lags daily for no reason. When you contact support, you are treated like **** and/or totally ignored. The staff purposefully leave the chat open so that you can't get help and they do not have email like every other business. The only one is the complaints department who also ignore you or send a one-liner "Sorry for the inconvenience", irrespective of the complaint.

I have had 2 serious run-ins this month alone, with two narcissistic ***********s: 1. Londiwe N: Who ignored me for 3 hours and wouldn't close the chat (which means you can't speak to another consultant) after I sent about 50 messages literally begging him for help as I needed to get hold of medical emergency services and my cell is disconnected. When I complained, nothing was done aside from 'Sorry for the inconvenience' - Nothing about me almost being dead as a result of this incident. 2. Moegamat E: Was sarcastic AF and when I reacted, he told me I must 'respect him' and when I said he doesn't own me, he just kept sending "Bye' (but again has kept the chat open so that I can't get help from another consultant).

YOU GUYS ARE DEGRADING AND ENDANGERING LIVES WITH YOUR TOTAL INCOMPETENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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