WEBAFRICA=DUMBASS'S

I have no internet since Sunday evening, Your webafrica app is useless, your agents are useless and not at all helpful. How do you log the incorrect line after I confirm with your agent about 3 times the S/N number for line one as I have 2 lines on the premises. After the vumatel tech was at the my premises they advised me that there is a fault/dead line but within 30mins it got resolved. Bare in mind that the main line router was not swopped out yet. 2 hours later the tech comes again stating he has a escalation at my address for the router to be swopped out(cool) tech comes in swops out the old router pits the new one in and says give it 10mins it will work. Cool I wait only to pick up that you dumbass's linked it to my second line and deactivated my 1st line. NOW both router's have the same access point name and password(Flipping Genius Hey). If the router in the main house is on then it disconnects the separate entrance router and vice versa. Tomorrow this *** service is cancelled that I can assure you as it would have been done today but guess what I was not able to get through after 4pm

Ticket (***8).