1 reviews | Active since Jul 2018
WebAfrica, zero service, zero pay!
WebAfrica Zero Service.. Since April 2018, I have been struggling to change service providers. Vumatel, as the fiber provider, came out, checked the line and confirmed that the problem is with the service provider WebAfrica. I have still to this day, not had 1 minute of service from WebAfrica, with my routers red light still on and they still continue to bill me. When phoning them, they would not give me a reference number for the call saying they would get back to me. I have never heard from them again. Also, the call Centre is never available. How much airtime must I spend? How patient must I be? When will you return my money for zero service? Zero service, zero pay.
We are so sorry to hear about your frustrating experience.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
We are so sorry to hear about your frustrating experience.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica