DF
Debbie F

1 reviews | Active since Jan 2021

06 Jun 2022, 12:22

WEBAFRICA - YOU ARE A BUNCH OF *******.

I had my fibre installed in March. I AM YET TO ACTUALLY CONNECT. You have taken R3282 from me and i have not once connected to the internet. I have spoken to you ridiculous WILLIE-THE-BOT on numerous occasions. I have "spoken" - on your whats app chat - to your LIVE consultants - Katlego promised just last week that a manager would call me. STILL WAITING. Today I was on the chat with Daryll - as pleasant and helpful as he could be. But i was basically told that I do not have the correct Laptop to connect to Webafrica as i do not have a LANPORT. WEBAFRICA you did not inform me that i needed a specific laptop to be a client with you , no one told me that i needed a device with a LAN PORT tp configure the router.

Your service is disgusting, when I withheld payment because i hadn't received a service your consultants said they couldn't help me until I paid. Please refund all the money into my account R3282.26. and come and fetch your router.

Your 3 facebook pages are all full of complaints and accusations - with no response from you at all.

YOU ARE A BUNCH OF ******* AND THIS MATTER WILL BE TAKEN FURTHER.

0
Replies (0)