1 reviews | Active since Sept 2017
WebAfrica WORST support I have ever experienced at an ISP.
Fiber Internet, down for 24 hours. Impossible to speak to an agent. Whatapp support is a joke. No one ever replies. Can’t speak to any person to support me. I am paying Over R1000 per month for personal home internet and support is non existent.. I had days of issues in May with support and did not complain due to COVID.. I am sorry. You have had months to sort out work from home or a new style of support during these times... if anything more people are using home internet now so you’re support should be beefed up instead of made redundant... I am right now seeking another service provider...am moving my 2 accounts away from WebAfrica for sure....reading the issues here and the rankings I am guessing they won’t last long with this type of support.
