Webafrica - worst support

I would give zero stars if I could...

Trying to get Webafrica to release my line so that I can sign up with another internet provider. Impossible.

I just want to cancel my account and leave this company but they’re making it impossible.

There is no way to speak to an actual human being. They tell you to communicate via WhatsApp with their bot. It takes hours to receive any single response from this chat line, and then radio silence again. There is no way to get to the bottom of any query.

I would appreciate it if anyone from this company would pick up the phone and assist us. We’re paying you, remember. Did you forget that part? You’re giving us a service, which we pay for...

Been trying to cancel with no luck at all.