WEBAFRICA WORST SERVICE PROVIDER UNDER THE SUN!

NEVER USE THIS INTERNET SERVICE PROVIDER! This company will only answer the phone if you are signing up for a new service. They charge for a 1GIG line, and you never receive that speed, let alone even have connectivity. SIGNING UP WITH WEBAFRICA requires of you to permanently “babysit the connection” The chatbots make it impossible to get through to a person, and if you do, then 5 separate individuals working remotely will have to receive your repetitive complaint, and it’s never resolved, because they close the chat quickly, or promise to call the next day, leaving the problem to the next chatbot. . This company does not have an office in Gauteng where a customer may visit. If you have a business to run and you need a reliable fibre service, then please look elsewhere. This company will cause your alarm system and cctv to fail, and once you finally manage to log a cancellation, you will pay and wait one month for them to release the line, causing it impossible for another service provider to install! This is a terrible company to deal with, take this as a friendly warning. I work in a para LEGAL capacity, requiring fibre to attend MULTIPLE zoom cessions, and this ISP has caused immense embarrassment to me! I will be glad to see the back of them and I cannot wait FOR AFRIHOST to install my newly ordered service.