WEBAFRICA - WORST SERVICE PROVIDER IN THE WORLD!

THE WORST SERVICE PROVIDER I HAVE EVER DEALT WITH. AS A RESULT OF THE SHOCKING SERVICE, OR RATHER THE LACK THEREOF, I TERMINATED MY FIBRE WI-FI SERVICE ON 01 FEBRUARY. IT TOOK UNTIL PAST 17 MARCH FOR THEM TO RELEASE MY LINE TO MY NEW ISP. WHEN I TERMINATED I STRUGGLED TO GET THEIR AGENT TO CONFIRM THEY HAD NEVER SUPP**** ME WITH A ROUTER, THEY EVENTUALLY SENT A SCREENSHOT CONFIRMING THE ROUTER WAS NEVER DISPATCHED. TODAY THEY TOOK R999 FROM MY ACCOUNT FOR A ROUTER I NEVER ORDERED AND NEVER RECEIVED, VIA A CARD WHOSE DETAILS I NEVER PROVIDED, SO THEY ACTUALLY COMMITED *****. I HAVE BEEN TRYING SINCE THIS MORNING BEFORE 9.00 TO GET A RESPONSE FROM AN AGENT. YOU CANNOT CALL THEM, YOU CANNOT EMAIL THEM. YOU HAVE TO COMMUNICATE VIA THEIR BOT AND WHATSAPP. ABSOLUTELY PATHETIC. DISGUSTING SERVICE. NOW I HAVE TO CANCEL MY CARD (WHICH IS JUST A CHEQUE CARD , NOT EVEN A CREDIT CARD), SO THEY CAN'T GET ANY FURTHER MONEY FROM MY. THIS IS EXTREMELY IN CONVENIENT, WHEN I NEVER GAVE THEM EVEN THE CARD NUMBER, OR EXPIRY DATE, OR THE CVI NUMBER. ALL THEY HAD WAS MY ACCOUNT NUMBER FOR THE DEBIT ORDER. SO NOW I HAVE BEEN ADVISED TO REPORT AS ***** AND LOG A DISPUTE. MAJOR PERFORMANCE AND INCONVENIENCE BECAUSE THEY ARE DISHONEST ****S.