Webafrica WORST service provider!!!!!!

There is no possible negative rating that would sufficiently cover the disastrously terrible service they offer. They over bill you - bill for a service they advertise as 'free', there is no phone number to call them to actually physically speak to someone, they send 'dial-a-nerd' 3 weeks late to do the installation and bring the router and then they bill you AGAIN......... When you want to cancel they threaten you with extra billing charges and tell you it's because you are cancelling within less than a year - when you have signed a month to month agreement..... Your real only point of contact is what Webafrica calls 'Willie - the BOT' ON WHATSAPP - who after many many many different menu options tells you he is trying to connect you to what I assume is a real person, this takes hours/ days, when eventually he closes your ticket and still you have spoken to no-one....... Then you start the whole long frustrating tedious process over and over and over...... #Webafricapathetic