LC
Lani C
1 reviews | Active since Aug 2021
08 Apr 2026, 09:52
Webafrica worst service ever.
My line got cancelled on the 1st of April, yet my payment for subscription has been paid in time, they can't get my line reconnected, and yet I've paid them, every time I reach out to them, I'm being transferred from 1 department to another, it seem like no one is willing to assist, oh they all don't know what to do...Webafrica will torture you 🤞🏽 I promise you.
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Replies (1)
Webafrica's replyOfficial
08 Apr 2026, 10:08Hello Lani,
It’s completely understandable how frustrating it must be to have your line cancelled despite your payment being made on time, especially when getting back online is urgent. The inconvenience and stress this situation has caused are recognized.
Upon reviewing your account, the agent who assisted yesterday confirmed that your service is being reconnected and should be active within 48 hours. Your patience while the team ensures everything is restored promptly is greatly appreciated.
For any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and the team will be happy to help.
Warm regards,
Webafrica Crew
It’s completely understandable how frustrating it must be to have your line cancelled despite your payment being made on time, especially when getting back online is urgent. The inconvenience and stress this situation has caused are recognized.
Upon reviewing your account, the agent who assisted yesterday confirmed that your service is being reconnected and should be active within 48 hours. Your patience while the team ensures everything is restored promptly is greatly appreciated.
For any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and the team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply08 Apr 2026, 10:08
Official
Hello Lani,
It’s completely understandable how frustrating it must be to have your line cancelled despite your payment being made on time, especially when getting back online is urgent. The inconvenience and stress this situation has caused are recognized.
Upon reviewing your account, the agent who assisted yesterday confirmed that your service is being reconnected and should be active within 48 hours. Your patience while the team ensures everything is restored promptly is greatly appreciated.
For any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and the team will be happy to help.
Warm regards,
Webafrica Crew
It’s completely understandable how frustrating it must be to have your line cancelled despite your payment being made on time, especially when getting back online is urgent. The inconvenience and stress this situation has caused are recognized.
Upon reviewing your account, the agent who assisted yesterday confirmed that your service is being reconnected and should be active within 48 hours. Your patience while the team ensures everything is restored promptly is greatly appreciated.
For any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and the team will be happy to help.
Warm regards,
Webafrica Crew