TG
Troy G
1 reviews | Active since May 2026
14 May 2026, 11:25
WebAfrica Worst Service
Have been trying to cancel my late fathers internet service. Webafrica only corresponds via WhatsApp and impossible to deal with. How does one speak to a human being on the phone and sort the issue???
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Replies (1)
Webafrica's replyOfficial
14 May 2026, 11:39Hi Troy,
Thank you for taking the time to share this with us. We understand how difficult and emotionally taxing it can be to try and manage the cancellation of a late family member’s service, especially when reaching support feels impersonal or unresponsive. This is a sensitive situation, and it’s completely understandable that you’d want to speak to a real person to have it handled properly.
We’ve requested our Cancellations Team to reach out directly to assist with the cancellation process and provide guidance on the next steps.
Thank you for taking the time to share this with us. We understand how difficult and emotionally taxing it can be to try and manage the cancellation of a late family member’s service, especially when reaching support feels impersonal or unresponsive. This is a sensitive situation, and it’s completely understandable that you’d want to speak to a real person to have it handled properly.
We’ve requested our Cancellations Team to reach out directly to assist with the cancellation process and provide guidance on the next steps.
If you need any additional assistance, you’re welcome to reach out to us via a private message on Hello Peter, and we’ll ensure it’s followed up appropriately.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply14 May 2026, 11:39
Official
Hi Troy,
Thank you for taking the time to share this with us. We understand how difficult and emotionally taxing it can be to try and manage the cancellation of a late family member’s service, especially when reaching support feels impersonal or unresponsive. This is a sensitive situation, and it’s completely understandable that you’d want to speak to a real person to have it handled properly.
We’ve requested our Cancellations Team to reach out directly to assist with the cancellation process and provide guidance on the next steps.
Thank you for taking the time to share this with us. We understand how difficult and emotionally taxing it can be to try and manage the cancellation of a late family member’s service, especially when reaching support feels impersonal or unresponsive. This is a sensitive situation, and it’s completely understandable that you’d want to speak to a real person to have it handled properly.
We’ve requested our Cancellations Team to reach out directly to assist with the cancellation process and provide guidance on the next steps.
If you need any additional assistance, you’re welcome to reach out to us via a private message on Hello Peter, and we’ll ensure it’s followed up appropriately.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew