Webafrica worst Isp not having any tech support available and business closing so early and not having any Teams available to help with slow to no connectivity.

Webafrica has the worst service ever as they are supposed to be an Isp and should have technical support available at all hours but they don't. I have a Fibre line with them but whenever my service goes down or speeds are slow, can never get a hold of any support agents since the business closes at 8pm. It is Friday and I have a 300/150mbps package in which my speed dropped down at around 19:30pm and when tried getting a hold of them telephonically and via their WhatsApp chat, got message showing that I have reached them outside of their business hours even though their website shows they operate till 8pm which I find so pathetic since a lot of people work remotely and would need support should they experience connectivity issues. They should at least cater for customers and have a Team that provides support till later and not be closed so early leaving us clients stranded until the next morning for support. They charge customers a high rate for service and aren't able to deliver a service. This is not the first time I have had problems with internet and can never get any assistance to get problem resolved. Webafrica clearly does not care about their clients.