Webafrica worst ISP ever

Webafrica has the worst service ever! They have especially deteriorated rapidly since the lockdown. Their agents are rude over watsapp, unhelpful and majority of the time they drop the chat without sven having assisted. I have been with them for over 2 years and they refuse to let me cancel my account due to connection fees, yet when I first signed up they said I only need to be with them for a year and no fee will be charged thereafter. What a big fat lie! I went to their Sandton branch on two occasions and still sitting with the same problems. We pay almost R1000 a month and we can never use our wifi because it never works. They pretend to log calls and pretend to resolve a problem but they never do,it just gets worse and worse, their pathetic service is really fraustrating. I am at my wits end with Webafrica. I would never advise anyone to go with this ISP what a waste of time, energy and money! I have never been so unhappy before, they are basically *****ing my money and not providing a service. Webafrica should be ashamed, they claim to be super fast, the slogan should actually read super slow fibre and super unhelpful. Their complaints line is also non existant!