Webafrica worst fibre service provider

I had my fibre line installed on the 12th of November 2021 on a month to month option. Since then i had numerous faults on the line, to a point where the line didn't work more than it worked. The service department is useless via WhatsApp. They boast that they have a world class WhatsApp response line but their response time is utterly pathetic. After numerous messages the line would work for a few days and stops working. I have gotten to a point where i have canceled my "MONTH TO MONTH" subscription with them on the 16 January 2022 and was notified that i must give them 30 days notice to cancel my line. I have paid full for all the past months, even though it didn't work. But now they are holding the line hostage for another month of which i must pay for, for a service that they cannot provide. Its extremely frustrating dealing with webafrica. I don't recommend anyone to use webafrica, as they cannot provide the service that they suppose to and their after sales service is utterly ****.