Webafrica WORST FIBRE ISP INTERNET SERVICE PROVIDER

YOU DON'T KNOW WHAT YOUR DOING AND AFTER SALES STAFF IS PATHETIC TO SAY THE LEAST. YOu are NOT equipped to handle CUSTOMER NEEDS / INCIDENTS / PROBLEMS WITH YOUR SERVICE REMOTELY. ONLY A WHATSAPP AFTERSERVICE SYSTEM IS AVAILABLE WHICH IS A HUGE FRUSTRATION BECAUSE IF YOU GO THROUGH TO A ONLINE WHATSAPP AGENT THEY DON'T HAVE THE EXPERIENCE TO ASSIST, KEEP YOU BUSY ON WHATSAPP MESSAGES THAT HAS NO USE / NOR DO THEY SOLVE THE PROBLEM, THEY SIMPLY THEN SAY " WE HAVE A TECHNICAL PROBLEM ( I have proof that there were no technical problems) AND LEFT US TO STRUGGLE ON OUR OWN WITH CONTINUOUS RE WHATSAPP MESSAGES FROM 9AM UNTIL 21PM. UNTIL NO WE HAVE NO INTERNET CONNECTION. WE HAD TO BUY DATA FROM VODACOM AND USE OUR MOBILE PHONES TO CONNECT TO INTERNET. ONLY THING GOOD ABOUT YOUR STAFF IS THE SALES DEPARMENT BECAUSE THEY ARE QUICK TO SEAL THE DEAL. YOUR AFTER SERVICE IS EXTREMELY BAD