WEBAFRICA WORST EXPERIENCE

I am extremely angry and disappointed with Webafrica’s incompetence. I paid upfront for fibre installation, only to be told the following week that they won’t install due to "no coverage," despite my neighboring complex having it. I explained that multiple units in my complex want this service, yet they failed to assess the area properly from the start. Now, I’ve repeatedly asked for my refund, but I’m met with silence and delays. When I reach out as a paying customer, I wait hours and get shuffled between agents, with no resolution. Yet, when I pretend to be a new client, I get immediate ATTENTION, proving they only care about taking money, not delivering service. This is unacceptable. I want my refund immediately so I can move on. I waited long enough and want my money back