1 reviews | Active since Feb 2022
WebAfrica worst experiance ever
with WebAfrica fine print is their experience. For any one looking to get fibre installed please don't go with a company were there is actualy 3 different companies trying but not succeeding providing a single service. Webafrica sells the lie and then start charging the moment the router arrives at your premmises, even if you did not receive your otp device connecting the router(Webafrica) with the fibre line(Metrofibre) wich is fixed by Hitek. a Month later the otp gets installed and walla you are told you have now internet but wait your service is suspended because you are in arrears *** ARREARS WITHOUT INTERNET. a Month later line gets fixed by yet another company called Hitek. Metro fibre was really the worst experience of my life they mastered the art of forcing you to do what they want you to do don't try to phone them no only the WhatsApp rout is really available you simply can never speak to someone directly and a credit for wrongfully charged is simply denied. For me to have internet i had to send them screen shots of all their bad review on hello peter this made them to log a call out with metrofiber. Other than that the only solution was to pay what ever amount they say is outstanding just to get connected and if you say you want to cancel the service i never had, they threaten you with a cancellation charge. This is in my opinion *****.
