Webafrica worst customer support ever

Worst customer support ever, they just switched off my internet at 11am this morning (Saturday 2 oct) no warning or explanation. After digging around I find out its because of non payment (they usually debit). There is enough money in my account. I eventually make a manual payment around 2pm and get a message my fibre will be back on within an hr, 5pm its still off so I contact them via their watsapp portal(a mission) eventually a Donald helps and tells me it's a billing issue and asks me for proof of payment which I send to him. He then says he will transfer me 17h26.(watsapp) nobody replies and I eventually get a message saying support hrs is till 6 and its closed. What now? Wait till Monday?