WebAfrica WORST customer service and ****

I am writing this review after months of trying to contact WebAfrica myself to sort this mess out, but to no avail.

I ordered WebAfrica in January to install a WiFi router in my then home, they sent the router and added that someone will come to install within 7 days. I moved before they came to install and let them know that they have to install at a new location. They responded positively and said it will be installed at new location in February.

Needless to say - It is SEPTEMBER and still no installation - so NO WiFi.. You'd think that is the worst part- NO, I've been billed every month and the money gets deducted from my account EVERY MONTH since February.

I have tried to cancel since April, no help, no luck. I have sent BACK the router - Still the money got deducted from my account this Morning 2 September 2022

What Am I to do?

I am so disappointed and Sick of the WORST service from WebAfrica