EL
Eddie L

1 reviews | Active since Dec 2018

03 Mar 2021, 09:24

Webafrica: Worst Customer Serrvice!

Over the last few months I have been double-charged for my internet service. Trying to sort it out is a nightmare!

- Nobody answers the phone lines. You just listen to irritating music for hours, interrupted by an annoying voice telling you to rather try their "super fats" WhatsApp Support Line... - Their "super fast" WhatsApp Support Line is a PATHETIC JOKE! You wait LITERALLY HOURS for anyone to respond, and then they just cut you off before the issue is sorted out. - Contacting them on Facebook is also fruitless! When someone bothers to eventually respond it's a useless "we'll look into it" and you never hear from them again...

This is truly the worst customer service!

If you want your MONEY ******, you love the FRUSTRATION of trying to sort out admin in vain, and you have HOURS TO WASTE on USELESS WhatsApp chats, definitely give Webafrica a try!

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