Webafrica Worst company probably in SA.!!!!!!

hi,

I have dealt with a lot of *********** companies. But Webafrika is taking the cake. I understand now why people are moving over to mweb. i moved from Mweb to Webafrica and the service is horrific. Maybe that is why they have a WhatsApp chat. because the people are useless. trying bots is new generation but they are not refined yet. Hello we are in SA.

Here is my 1st month experience. 1. After signing up I had 2 weeks with no internet. I signed up with Heinrich. Who still does not know how to cancel one contract and renew another. 2. I had no internet for 2weeks because they forgot to activate the Fibre line. 3. So i got ready to cancel it all and move over to Mweb where i was before 3. A manager phoned me from cape town and got that fixed. I forgot his name as he was almost a miracle. He got me details from FB after a made a few complains. 4. Now i get billed for 2 Fibre lines. but i am using one. i get billed for a 20 meg and 25meg line. But I signed up for a 25meg line that was a special for R399. Webafrica is billing me R800 now. Then last but not least. 5. They want to still cancel the lines the activated on my first problem. A problem that was fixed they want to make a problem again. I just want someone to give me a call so that i can talk as slow as possible. They they can listen to the phone recording over and over until they understand a basic thing to do. Like a simple ****** see ****** do scenario.