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Puseletso M
1 reviews | Active since Nov 2021
09 Mar 2026, 12:20
WEBAFRICA WORST AFRICA
This is by far the worst service i have ever received, what was meant to be a simple change of ownership has turned into a nightmare. I submitted the change of ownership forms mid Feb and now its the 9th of march and im without internet. Unable to work and functionality i my home is utterly disrupted. I am now trying to cancel this service and migrate to another company but that on its own is also another day. Being transfered from 1 agent to another, only chatting on whatsapp... what nonsense is that. A service provider where clients cannot interact efficiently and effectively with agents. THIS IS THE WORST EXPERIENCE EVER!!!
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Webafrica's replyOfficial
09 Mar 2026, 12:26Hello Puseletso. Thank you for sharing your experience with us. We fully acknowledge how frustrating it must be to experience such delays with your change of ownership and to be without internet for so long. We understand how disruptive this has been for your home and work, and we take your feedback seriously.We have managed to locate your profile and have raised an urgent activation request for the Openserve fibre line linked to your address. Our teams will review the order and email you the moment the service is activated, so you can have full visibility of the progress.We appreciate your patience while we work to get your connection up and running as quickly as possible, and your feedback has been shared internally to help improve our processes and communication. R^
Webafrica's reply09 Mar 2026, 12:26
Official
Hello Puseletso. Thank you for sharing your experience with us. We fully acknowledge how frustrating it must be to experience such delays with your change of ownership and to be without internet for so long. We understand how disruptive this has been for your home and work, and we take your feedback seriously.We have managed to locate your profile and have raised an urgent activation request for the Openserve fibre line linked to your address. Our teams will review the order and email you the moment the service is activated, so you can have full visibility of the progress.We appreciate your patience while we work to get your connection up and running as quickly as possible, and your feedback has been shared internally to help improve our processes and communication. R^