Webafrica worst

Very bad!! First when signed up, all nice. But suddenly gets charged almost double what was signed up for. Apparently this was a special but no one can give me proof where I signed and accepted this. Now this month due to a public holiday being the monday, 1st of May, they decide instead of taking my debit order in the 30th as per arrangement,no they changed it to wednesday the 28th. Firstly, I get charged banking fees due to their negligence. Secondly, my credit record shows in my bank statement insufficient funds. When asked to rectify,no sorry, you need to pay in or be disconnected within 24hrs. Pathetic service Webafrica!!