WEBAFRICA WORSE INTERNET COMPANY

Please if anyone is thinking of joining them please DO NOT. On numerous occassions their internet goes down. Which is fine as sometimes these things happen. However as a company, they do not answer their phones at all. They have a chat service which makes you wait hours if not days before they respond. Example 4 days ago our internet stopped working, we where not informed why. The bill is upto date. I am the one out of pocket now because i have to now buy data as i work from home. All devices need wifi along with our television.

Their customer service is absolutely disgusting to say the least. They are even beyound a minus in a scale. I am now still sitting on a chat for almost 4 hours with a robot. Still havent chatted with a person and still answers.

However i must say that the first day i did manage to get to someone. I was told we will not even be compensated due to the fact that the fault is not theres it is due to vandilism