Webafrica worse customer service in SA

If you looking for an Internet Fiber Service Provider, Web Africa should be on the bottom of your list, no email support contact , no telephonic support contact, the only customer support they provide is on WhatssApp, cancelled their service in April and they still debiting my account, phoned was on hold for over an hour, disconnected, whatsapp for 6 HOURS, still no resolution, WEBAFRICA is probably the worse customer support in SA,