SG
Sedick G

1 reviews | Active since Sept 2020

03 Sept 2020, 12:05

WEBAFRICA WORSE COMPANY

DO NOT USE WEBAFRICA.

Worse service, response to queries, response to emails. Ordered a 3G modem for my business, and then promised 3 days delivery - it took 3 weeks - even though we paid immediately. They kept sending modem to home address vs business. After cancelling service, they kept billing us for months after cancellation date - even though we stopped trading. Several phone calls/emails received no action. Eventually the service was cancelled - but the cost of the failed debits was for our account. This was when my real problems started. They started billing me for the modem - even though I sent them PoP several times - again unanswered emails. To get them off my back, I offered to return )the paid for modem, used for all of 3 months), but they said it had to be returned within a certain time - even though I was notified about this when we cancelled, and the delays were of WebAfrica's making.

I then received an email from their Legal Debtors department, and even they did not respond to my email providing PoP of Modem, and some of my correspondence to WebAfrica.

No I again receive phone calls from their collections demanding payment.....hwta a ****hole of a company....AVOID THEM BU ALL MEANS

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Replies (1)
SG
Sedick G's update03 Sept 2020, 12:08
Reviewer Update
WEBAFRICA was meant to get a ZERO star rating- new to this HeloPeter, and they ended up with 5 STARS - they would be unable to keep 5 stars even if it fell ontop of them!!!!!!