Item: Webafrica
Rating: 3
Author: Mpho

Webafrica's replyOfficial

01 Apr 2026, 11:03

Hi Mpho, we understand your frustration, it’s disappointing when payments via our link or website don’t process as quickly as expected, or when refunds take longer than they should.We appreciate you sharing this feedback, as it helps us see where improvements can be made to make payments, reconnections, and refunds smoother for our customers.If you’d like, we can assist you directly with any current payment or refund issues to ensure they’re resolved as quickly as possible.Warm regards,
Webafrica Crew

Webafrica's reply01 Apr 2026, 11:03

Official

Hi Mpho, we understand your frustration, it’s disappointing when payments via our link or website don’t process as quickly as expected, or when refunds take longer than they should.We appreciate you sharing this feedback, as it helps us see where improvements can be made to make payments, reconnections, and refunds smoother for our customers.If you’d like, we can assist you directly with any current payment or refund issues to ensure they’re resolved as quickly as possible.Warm regards,
Webafrica Crew

M

Mpho's updateReviewer Update

01 Apr 2026, 12:49

I’d appreciate that because I’ve been waiting for my refund since February 2026 and we are now in April and every time I enquire I’m sent from pillar to post

M

Mpho's update01 Apr 2026, 12:49

Reviewer Update

I’d appreciate that because I’ve been waiting for my refund since February 2026 and we are now in April and every time I enquire I’m sent from pillar to post

Webafrica's replyOfficial

01 Apr 2026, 13:43

Hi Mpho, we completely understand how frustrating this has been, waiting for your refund since February and being bounced between channels is understandably upsetting. To help us review your account and follow up on the refund efficiently, please send us a direct message with your profile details. Once we have this information, we can investigate and provide a clear update on the status of your refund. Warm regards,

Webafrica's reply01 Apr 2026, 13:43

Official

Hi Mpho, we completely understand how frustrating this has been, waiting for your refund since February and being bounced between channels is understandably upsetting. To help us review your account and follow up on the refund efficiently, please send us a direct message with your profile details. Once we have this information, we can investigate and provide a clear update on the status of your refund. Warm regards,

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