Webafrica. Waiste of time and money.

I have been struggling to get my fibre up and running for about 2 months. Then decided to cancel after waiting this long. Now I am struggling to get this cancelled. There is NO CUSTOMER SERVICE. You struggle to get hold of an agent, wait up to 8 hours to get feedback, then have the next agent have no clue what is happening and cannot review chat history...Meaning to re-start this whole process. Bunch of idiots