WebAfrica & Vumatel Service

I have been having connectivity and speed issues for the last few days. I first made contact with them on Monday and had no success. I then made contact again on Tuesday, spoke to a really helpful agent (Ferushka) who had all the patience and explained to me what to do. I had to supply some test results, which I did on Wednesday. I asked for an update now and there is nothing. WebAfrica & Vumatel sucks bigtime. They take your money each month and if you have a problem they drag their feet!!!!!