Webafrica vumatel poor service

Horrible after sales service . No feedback, calls or emails . Agents do not answer questions but rather tell you what they want . They demand Proof of payment yet cannot provide the same for refunds. Asking for a refund is like asking them to pay you for nothing . No care for clients needs or to provide service . Utterly non existence of managers to engage with customers to resolve issues . Waiting period for feedback doesn't apply as they won't provide such information. Proof of payment required changes depending on the Agent and you get transferred just like that to another agent who demands account information just to transfer you again