Webafrica vumatel

I'm so disappointed with my recent experience with webafrica I have contact your customer support to get my statement for this Month ,you recently stopped the service of sending the statement monthly and you stated we can download them on customer zone but the is no statement to download I have spent more than 20 hours with customer support but I'm not assistance I need that statement since I'm using it to claim my money back for work...like I hate how you handling this situation