1 reviews | Active since May 2010
Webafrica VOIP service is terrible
After being a Webafrica client for a long time i decided to use their VOIP telephony offering. We have had 5 occasions in 4 months where we could not make outgoing calls, unacceptable for a small business. Logged a call yesterday midday and the call me back today but no confirmation when a technician can come out and resolve the problem. For a small business this will impact us, let alone the cell phone costs. If Webafrica are going to operate in this space they will have to up their game considerably.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica