JP
Johan P

1 reviews | Active since Feb 2018

14 Dec 2021, 09:00

Webafrica very bad aftersales service.

Only support I get is Willie the bot. (Which honestly does not help at all) The service is exceedingly bad, I have been struggeling for 5 days now to get my service with them up and running. None of the tech support gets back to me even after lodging hundreds of tech support requests via the whatsapp support number. It seems impossible to get any support via a phone call. I would not advice going with webafrica, save yourself a lot of trouble. They don't have any problemntaking your money butbwhen you need thembto sort out issues on your fibre line, they seem to not exist.

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