1 reviews | Active since Feb 2016
WebAfrica = Utterly ******* Service ***Stay Away - You have been warned...***
<p>WebAfrica has taken ******* service to a whole new level, I ordered my Fibre line on the 28th of March and NO ONE has contacted me thus far.</p> <p> </p> <p>I have tried to contact them on the following platforms.</p> <p> </p> <p>1) Telephone - ********** </p> <p>I have called this number 4 times today, no answers on any of the options</p> <p> </p> <p>2) E-Mail </p> <p>Sent numerous e-mails, the only response I get is from a system generated response.</p> <p> </p> <p>3) Live Chat</p> <p>Impossible to get a response on live chat, numerous sessions ended whitout no feedback</p> <p> </p> <p>4)Facebook</p> <p>Messeages sent on facebook</p> <p> </p> <p>5) WebTicket</p> <p>Created Web ticket - no response.</p> <p> </p> <p>So I can confrim that Webafrcia has in fact taken bad service to a whole new level of uselessness. </p> <p> </p> <p>Web africa I award you the worst ISP ever.</p> <p> </p> <p>Time to move to Afrihost. </p> <p> </p> <p> </p> <p>AOV ********** 83</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah