WebAfrica = useless

The level of unprofessionalism I've received from WebAfrica is SHOCKING. I recently moved provinces, I updated the necessary changes on WebAfrica's website well in advance. After 4 weeks of radio silence I had to follow up just to be informed that they can't find my new address. The application was redone on my side, after 2 weeks I once again had to follow up only to be asked whether there was already a fibre installation at my place. For 5 days the WhatsApp conversation went nowhere - I had to contact clear access myself, luckily they could assist me directly. WebAfrica promised me a meeting with a manager I'm still waiting. Please don't waste your time or money on a company like WebAfrica. They're unprofessionalism is indescribable. They have 0 service delivery and couldn't care less about their clients. Till date I have not received a solution nor appropriate feedback from them.