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Jacques N

1 reviews | Active since Oct 2018

01 Sept 2021, 16:14

WebAfrica - UP YOUR GAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THE worst service EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!! Messed up my billing - after price was confirmed. THEN, when I try and get it fixed - hours ****erally) on the phone...just to be told try our "very quick" WhatsApp service - i have been waiting on this WhatsApp service for 4 hours already!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have been cut off (from a WhatsApp service!!) 4 times. Every time I got reconnected, I have had to repeat my whole story again...absolute worse service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! COME ON GUYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! C-U-S-T-O-M-E-R S-E R-V-I-C-E!!!!!!!!!!!!!!!!!!! I can understand if you guy are busy....but do NOT take me for fool.

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Replies (1)
JN
Jacques N's update03 Sept 2021, 11:49
Reviewer Update
3 DAYS - Transferred from department to department. NO ONE seems to be able to assist. NO one is willing to assist. NO ONE wants to assist. No ONE wants to own up and take responsibility. Not EVEN managers.
WebAfrica...you guys need to be ashamed of yourselves. Absolutely the WORST customer service I have had in a while.