CA
Cameron A

1 reviews | Active since Mar 2018

12 Sept 2018, 13:27

webafrica - *****s of DATA

i use LTE services with WebAfrican - i get a max 7mb download speed ,even though they advertise "up to 50mb"

none the less - in my experience ive been happy until now

on Monday 10/09/2018 - between 08:00am & 12:30pm - WebAfrica has ****** 50gb data

in this time frame i am at work and in addition my daily usage is max 5gb.

this does not seem to make any difference to them - raises no alarms that that are thieving from a paying client and just close off a ticket in any case.

so i will make it my goal to make sure i go on every platform i can and Shame this company as just another *******ion service within this country.

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Replies (1)
Webafrica
Webafrica's reply12 Sept 2018, 13:34
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica