WebAfrica- the worst service provider EVER.

<p>If anyone is looking for a Fibre Service Proveder,<strong> DO NOT use Webafrica</strong></p> <p> </p> <p>My account was suspended due to non-payment, I have requested 7 times for 7 months for my account to be debited, i have requested this via e-mail as well as telephonically, and once again this month it not.</p> <p>I called Webafrica office on Tuesday 21st March as i realised my account was suspended due to non payment, because once AGAIN my account was not debited. I paid my account and the account was unsuspended on the morning of 21st March at around 10:30.</p> <p> </p> <p>My internet is now down and I unfortunately spoke to one of your exceptionally RUDE, unhelpful and unprofessional consultants, Darren. I have honestly never received worse customer than this Darren provided, i was disgusted by his behaviour.</p> <p> </p> <p>This Darren checks the system and claims that I used <strong>40 gigs</strong> of data between 09:00 and 10:00 that morning of the 21st , which is, as you can see from above is <strong>IMPOSSIBLE</strong> as my account was not even active during that time. His only solution to this was that I need to buy more data, how this is a solution is <strong>absurd</strong> as there is obviously an error in their system! He refused to even acknowledge my concern and my reasoning as to why this cannot be the case, all he kept repeating was buy more data, he refused to check anything on his system and just continued to shout at me. Then his only reasoning was my roomate used the Data.. I LIVE ALONE, he repeated this reason 4 times.. idiot!</p> <p> </p> <p>I have requested 5 times for a supervisor to call me and still i have not even received a repsonse to my email, never mind a call back</p> <p> </p> <p>I am highly upset with your company as well as your customer service, this is impeding my livelihood as I work at night from home.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>