WebAfrica - the worst Pile ever!

Probably the worst company to deal with regarding fibre and internet, I requested a move of property and all fell to shambles, they cancelled my subscription completely, and could not get hold of anyone to try and resolve the problem.

I ended up moving to a different provider that the internet and everything running within a few days of me starting the process.

Seeing that webafrica cancelled everything, I went happily on with my life glad I cut them out. Low and behold 4 months later, I get an invoice for clawing back an installation fee, that they never action, and a router return fee. I was a client for more than 2 years, and yet, they still expect me to pay for the router even though it is stipulated that its should be paid if cancelled contract within the first year... now I mean, come on... how daft is this... also there is no way of removing your personal details from their site, so they will just keep on trying to debit my account... seeing as you still have all my personal details, send a courier to come and collect your piece of **** router.

Even though I have instructed my bank to not process any debits from them and have emailed them about the issue, they still don't respond.

Service is so bad, really, it ****ing stinks... Like before as I am typing this... I have my phone on hold to speak to a consultant, and I am connected to the whatsapp chat feature they are priding them selfs on now... let see... 30min strong on hold on both ends... the best is, this is on my cost... do they care? no... will they care? no...

**** you webafrica and the poor ****ing service... maybe as a start you guys shouldn't have sold half the business off and retrenched so many workers.