WEBAFRICA the WORST

I strongly DO NOT recommend Webafrica to anyone considering using their service. Here below my reasons why: 1. After wanting to change my debit order details and doing so on the Customer Portal, they are still debiting the incorrect account (which I no longer use), causing my service to disconnect each month and then me having to make a manual EFT payment 2. I asked them to change my service so I could use Easypay, but was told they would first have to cancel my service, and then reactivate it. I initally agreed but then decided not to cancel as I work from home so need to be connected all the time. I informed them of this, but they still cancelled my service, moving me to Easypay 3. The Easypay reference number that they gave me then did not work 4. I then had to make a manual EFT payment but because it was Sunday they could not reconnect me 5. Their operating hours states Sundays but there is no agents to chat to on a Sunday 6. They only "chat" with you via Whatsapp or their website, again not either one available on a Sundays 7. This costs me out of pocket as I am forced to use my mobile data, mind you this has happened numerous times 8. Their agents are *********** and I have to explain over and over again what it is that I need from them, leaving my queries unresolved 9. I need to wait for sometimes up to an hour to be attended to on their Whatsapp line 10. Webafrica is ABSOLUTELY the worst!!! DO NOT MAKE USE OF THEM they will cause you more stress than satidfaction