Webafrica, the worst call centre on the planet. !!!!!!!!

The most useless call centre ever. !!

Account suspended, been trying the entire day to see whether I can EFT a payment.

The calls are routed to sales where an annoying recording gives various options, upon selecting an option, a recording informs us of the high call volumes.... needless to say nothing... when fortunate enough to speak to an operator, one is redirected to the billing department that simply don't answer.

I now know why their call centre is overloaded as the average person has to call 16 times per day for 3 days to simply get a response. Never mind get their affairs sorted, I think the centre management needs to drastically improve their service, but as i speak I am definitley considering of moving to another company that can beat this level of call centre service.