DA
Dillon A

1 reviews | Active since Jul 2019

18 Jul 2019, 16:17

WebAfrica - The Worst!!!!!!!

I signed up on WebAfrica's in Feb/March 2019 website for Fibre and it showed that Fibre will be available in my area in Sept 2019. In April 2019 frogfoot installed the infrastructure for Fibre at our complex and in May I moved to a new address, but the same complex. WebAfrica contacted me as if they are Frogfoot to install a black box. Me thinking, black box is installed for every apartment gave Frogfoot access to finish all installations they were busy with. End of May, I searched for deals and remembered I registered on WebAfrica's website. To my surprise they already started billing me. After several phone calls and emails nothing can be resolved, WebAfrica still tries to deduct from my account as if I am an active internet user and I keep reversing the debit order. I am now referring my complaint to the consumer protection, because I refuse to pay for services I did not use

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