Webafrica the laughing stock of all internet service providers

This has got to be the worst company in South Africa, my wi-fi has been a constant uphill battle, you cannot get hold of anyone but a bot, the call center agents ask if they can help via what's app, but don't then you chat time expires, went into the office in Searle street and was treated like s..t, they promised to get some one to call that was 24hrs ago? My service is suspended, I have a debit order loaded and they try deduct the amounts off a invalid account, I switched to Fibre and am still charged for my LTE, told them my moving date which was three weeks away and I get an SMS to say my router is delivered at the new address I was only moving too in three weeks, a complete joke. I don't expect them to answer this as I looked at all reviews and not one has been responded to.