Webafrica the Disaster

Think this is the most unreliable company currently in South Africa 🇿🇦 due to a lack of 30% knowledge as to changing one's credit card from old to the new credit card I'm absolutely dumb struck a there terrible service,, I'm a paying person and I'm trying to pay my internet service since Friday and still they can't see how I'm struggling to pay a service to them but they are so unreliable in all aspects of my challenge with no luck .They send you invalid links and done work or has never been updated since the stone age I mean link after link and it doesn't work or payment was declined .You updated your side as ask valid payment questions they keep you on hold and Mr robot 🤖 is just reminding you the next agent will contact you soon like a half hour later or robot send you links that is outdated. SO how can I make payment if they not listing to what you explaining to them ;the need to be investigated by the ministry of communications as they don't go the extra mile to help there customers/ very bad service and unreliable