Webafrica terrible service

I had to cancel my Fibre contract because I moved out of my apartment. I contacted Webafrica to cancel and the service operator told me that I had to pay another month for my wifi then they will cancel the contract without any other fee charges. So a debit order went off and later that month I got an invoice from webafrica saying I still owe them R1780 which was not communicated to me before. When I contacted you the first time the service operator told me there was no extra costs and when I called them after I got the invoice they told me something else. I also then got an SMS saying I need to return the router, so I tried to contact webafrica several times where I had to wait up to 15 minutes for someone to pick up the phone and when they did not one person was able to help me. I then had to send the router to Sandton (I live in Pretoria) via postnet because they said they are going to fine me if I did not return the router, this also cost me money. This is terrible service. I will never recommend webafrica to anyone and will definitely not be making use of your services ever!