MP
Masud P

1 reviews | Active since May 2018

29 May 2018, 13:07

WebAfrica - Terrible Billing/Support

Worst Billing/Online Support! I have an outstanding billing ticket on LOW priority when THEY owe me money. It's almost been a month and still nothing. Cant get hold of online support.

The ADSL service itself is brilliant. But the support is appalling.

0
Replies (1)
Webafrica
Webafrica's reply29 May 2018, 15:03
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica