1 reviews | Active since May 2018
WebAfrica - Terrible Billing/Support
Worst Billing/Online Support! I have an outstanding billing ticket on LOW priority when THEY owe me money. It's almost been a month and still nothing. Cant get hold of online support.
The ADSL service itself is brilliant. But the support is appalling.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
